We provide your agents with the right information in real-time to maximize their efficiency.
Develop AI models based on your best agents. Use them to train new agents.
Build custom machine learning algorithms to track and understand your external communications.
Machine learning based speech technologies provide accurate, customizable recognition capabilities.
Full suite of NLU tools to normalize, parse and understand your textual data.
Build a chatbot or chat augmentation tool with no code using our intuitive bot building process.
Create your own alerts to flag managers in real-time based keywords or patterns in your data.
Move beyond simple keywords to find deeper patterns in your data by tailoring our machine learning classifiers to fit your needs.
We require less data than anyone in the industry.
Real-time responses and information for your agents
Track conversations and develop best practices
Real-time sentiment analysis to guide negotiations
Voice-based ordering via voicemail, phone, Alexa, or any messaging app